I am sixty two decades previous, and was on the flight from Orange County, Ca to Jacksonville, NC. All went well right until I arrived at Charlotte,NC. Because I'd wheel chair aid I had been helped normally I think I wouldn't are. Immediately after two flight were cancelled on that night I wasn’t seriously sure what I would do. But as a result of kindness within your workforce they wheeled me to client service both of those times, And eventually on acquiring the news that A further flight wouldn't be scheduled until eventually the early morning on the third they built confident I had a motel paid for by american Airways which I a great deal appreciated. Staying on your own was somewhat Frightening, but I created it by, and managed to acquire back for the airport at five:30 the subsequent morning. And once more this flight was cancelled in addition. At this time I arranged to simply go to a different town. Upon getting on that flight there was a electrical fire inside the cabin of the airplane, and just after remaining from the air for around 10 minutes it absolutely was rotated and we ended up taken off the aircraft in a very hurry.
We landed promptly and ended up very happy the journey was sleek and pain-free. When we designed it to baggage assert, the carousal stopped and about 1/2 with the travellers gained their luggage. There were so Many people looking forward to our baggage. Various of us went on the AA to clarify they needed to do something.
We won't fly American Airlines at any time once again, and neither will my family and friends. they'll reduce lots over the $863 he shown.
I am one million member and generally take pleasure in traveling on AA,but U.S. Air is no very good. The personnel may be very rude
My spouse and i experienced a flight leaving Richmond Virginia having a ultimate vacation spot of Seattle Washington. We're aware of traveling and experienced flown other airlines previously that week going to and from various Places. We had all our facts and went to use the American Airways kiosk to print our boarding passes. The kiosk didnt talk to if those who are traveling are armed service staff so we started more than and waited in line to speak to your consultant on the counter. After we ended up up in the counter we advised a Girl driving the counter that my husband is during the military and we had two baggage to check in. Thats whenever we were educated that our luggage where by more than body weight and it would be 250$ excess. We requested to the Girl to point out us where the bundle pricing is prepared. She was unable to supply that information and went on to tell us we could search it up ourselves. My spouse who's enlisted from the U.S. Coastline Guard has not experienced to pay additional or any amount of money for baggage, on orders or individual. My partner gave her the 250$ and that is in the event the agent we have been speaking with shortly grew to become incredibly rude and threatened to cancel our entire flight.
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I flew AA back from Boston via Charlotte to Sarasota, FL on Monday, July 18th. The flight from Boston to Charlotte went well and we arrived in time. The pilot in no way as soon as communicated With all the travellers (the same old flight data most pilots do share as soon as we've been within the air, including a welcome) as well as Flight Attendants never ever told us what gate we were being at once we landed. I'd a short link time (which was furnished Once i made the reservations on line), which I used to be capable of make immediately after traversing your complete Charlotte airport. After i obtained into the gate I asked the Ticket Agent when we can hope to land in Sarasota and was educated the crew had not however arrived. At NO time was an announcement designed when the crew had arrived or when to hope to depart.
I flew on American airlines for The very first time you could check here and last. our baggage was broken with black grease on it massive hunks out in the handles and wheels. your aircraft was dirty and very uncomfortable. the flight crew wasn't helpful whatsoever. My granddaughter was with me and it is about 6ft tall no room for her legs and human being laid again in her seat and she or he couldn't shift whatsoever in her seat.
Tomorrow, on my BIRTHDAY, I’ll treat your 3rd share allocation as a special birthday current from all of you and tank you considering the fact that-
So close to 12 midday on June twenty five, 2016, I attempted to check in for flight #3325 with American Airways Boarding from VA at two:33pm. Once i initial approached the counter the Supervisor ( stated on his tag) D. Halem (SP) said that I'd personally very first have to examine in on the pc. I described which i was military. Then he stated that I would have to spot my on baggage on the rollers (powering the counter). He continued to check me in, nevertheless, later just after issuing me a ticket he mentioned all over again which i must come at the rear of the counter and spot my luggage about the roller, simply because his back was terrible.
06/18/sixteen – Are actually a loyal, Recurrent flyer shopper for more than thirty a long time. I h ave by no means witnessed this sort of poor buyer service and apathetic attitudes from AA personnel. Presently sitting at Miami Intercontinental, on a clear sunny saturday morning, touring with two younger children seeking to get to Asheville on your own Airways (document locator: WCEARA), but our flight to Charlotte was promptly delayed, triggering us to miss our flight to Asheville, all other flights are complete, we were sent BACK by means of stability simply because your personnel for the gate couldn’t (or wouldn’t), help us (which was fun), then had to run back BEFORE we could get to your ticket counter as the flight departure was bumped back up!
Me and my spouse had to face a upkeep situation in the airport, traveling from JFK to MIA (AA2299),on account of which we had to change the flight .Immediately after conveying The problem to the red jacket AA staff, the flight was modified, and we had been guaranteed to be seated during the first class as we ended up supposed to on the original flight (my spouse is heavily pregnant).
What I want to request from American Airways is can you guys make sure you waive this cost for us. I'm sure I named in now and paid the various, but in case you fellas can please help us out, that will indicate quite a bit for our family in this holiday.
I just wanted to say “thank you†for our enjoyable practical experience with American Airways on our current Las Vegas vacation! Every thing went efficiently and by the due date.